Warranty Information

Syris Scientific, LLC warrants this product to be free from defects in material and workmanship, according to the following terms and conditions;

The limited warranty for the Product extends for one (1) year beginning on the date of purchase of the product with the exception of the Illuminators (Z2073-00 and Z2074-00).  A typical life span for the Illuminator Module is in excess of 400 hours. Should your illuminator fail prior to 400 hours, a prorated warranty will apply.The limited warranty for the product extends only to the original consumer purchaser (“Consumer”) of the product and is not transferable or assignable to any subsequent purchaser or end user.During the limited warranty period, Syris Scientific will repair or replace, at the Company’s option, any defective parts, or any parts which will not properly operate for their intended use with new or factory rebuild replacement items.  No charge will be made to the Consumer for any such parts, with exception of the Illuminator Module.  The Company will also pay the labor charges incurred by Syris Scientific in repairing or replacing the defective parts.  The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.

1. Upon request from Syris Scientific, the Consumer must provide information to reasonably prove the date of purchase.
    
2. The Consumer shall bear the cost of shipping and any duties to Syris Scientific in Gray, Maine, USA.  Syris Scientific shall bear the cost of shipping (but not duties) the product back to the Consumer after completion of any service which falls under the limited warranty.
    
3. The Consumer shall not have coverage of benefits under this warranty if any of the following conditions are applicable:

   a.  The Product has been subject to: abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Syris Scientific, including damage caused by shipping and blown fuses.

   b.  Syris Scientific was not notified by the Consumer of the alleged defect or malfunction of the product during the applicable warranty period.

   c.  The product serial number or date codes have been removed, defaced, or altered.

4. If a problem develops during the limited warranty period, the Consumer should follow this procedure:

   a.  Call Syris Scientific at 800.714.1374 or 207.657.7050 to obtain a Returned Material Authorization Number (RMA).

   b.  Write a brief description of the problem, and include the Consumer daytime phone number, return address for shipping, proof of purchase, and the RMA number.

   c.  Ship the product prepaid and insured to:

   Syris Scientific
   22 Shaker Rd.
   P.O. Box 127
   Gray, ME 04039 U.S.A
   Attn: Service Dept.

5. The Consumer will be charged for any parts, labor and/or shipping charges not covered by this limited warranty.
    
6. If the product is returned during the limited warranty period, but the problem with the Product can not be fixed under the terms and conditions of this limited warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired.  All shipping charges will be billed to the Consumer.  If the estimate is refused, the Product will be returned freight collect.  If the Product is returned to Syris Scientific after the expiration of the warranty period, Syris Scientific normal service policies shall apply and the Consumer will be invoiced for all shipping charges.
    
7. Any implied warranty of the merchantability or fitness for a particular purpose or use, shall be limited to the duration of the foregoing written warranty.  Otherwise, the foregoing warranty is the Purchaser’s sole and exclusive remedy, and in lieu of all other warranties, expressed or implied, Syris Scientific shall not be liable of incidental or consequential damages or a loss of anticipated benefits or profits resulting from the purchase or use of the Product, or arising from the breach of the warranty even if Syris Scientific knew of the likelihood of such damages.
    
8. Some states do not allow the limitation of how long an individual warranty lasts, so the above limitations may not apply to the Consumer.  Some states do not allow the exclusion, or limitations or exclusions may not apply to the Consumer.  This warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state.
    
9. Syris Scientific neither assumes nor authorizes any service center or any person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty.  The Consumer will be charged for any parts or labor charges not covered by this limited warranty.
    
10. Warranties for Syris Scientific supplied accessories and attachments are specifically defined within their own warranty cards and packaging.
     
11. Any implied warranty of the merchantability or fitness for a particular purpose or use, shall be limited to the duration of the foregoing written warranty.  Otherwise, the foregoing warranty is the Purchaser’s sole and exclusive remedy, and in lieu of all other warranties, expressed or implied, Syris Scientific shall not be liable of incidental or consequential damages or a loss of anticipated benefits or profits resulting from the purchase or use of the Product, or arising from the breach of the warranty even if Syris Scientific knew of the likelihood of such damages.
     
12. Some states do not allow the limitation of how long an individual warranty lasts, so the above limitations may not apply to the Consumer.  Some states do not allow the exclusion, or limitations or exclusions may not apply to the Consumer.  This warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state.
     
13. Syris Scientific neither assumes nor authorizes any service center or any person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty.  The Consumer will be charged for any parts or labor charges not covered by this limited warranty.
     
14. Warranties for Syris Scientific supplied accessories and attachments are specifically defined within their own warranty cards and packaging.